MALAYSIAN ASSOCIATION OF PRODUCTIVITY (MAP)

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> Road Transport Fleet Management Course (RTFM)

Certification by CILT

The RTFM is a 7 day (49 hours) programme conducted by the Malaysian Association of Productivity (MAP) in collaboration with The Chartered Institute of Logistics and Transport (CILT).

Successful candidates who pass the Examination and Tests will be issued a certificate of competency by the Chartered Institute of Logistics and Transport (CILT).

OBJECTIVE
This course is specially designed to develop professionals with the knowledge and ability to strategize, plan and implement changes where necessary to maximize productivity in the transport industry.

SUCCESSFUL CANDIDATES WILL HAVE THE ABILITY TO:

• Analyze present systems and identify cost and profit centers, deficiencies and institute remedial solutions to improve productivity.
• Strategize to improve existing systems through modification or introducing new and more cost effective systems taking into consideration the larger Transport Fleet Operation.
• Acquire knowledge of new technologies and concepts to make business decisions for the future.
• Understand the operations and functions of the total logistics chain, in particular transport fleet management, economics and finance.
• Comprehend the principle of laws governing regulations and accountability when dealing with staff in a logistics environment and be able to implement effective organizational objectives with minimal discord thus maintaining harmony in the working environment.

WHO SHOULD ATTEND THIS PROGRAMME

• Logistics practitioners
• Supervisors, Executives and Managers of Fleet and Transport companies who need to enhance their knowledge and skills in transport management.

SPECIAL FEATURES

• The selected lecturers are specialists and experts in their respective fields with many years of experience in the transport industry.
• The programme comprises of participative lectures/discussions, case studies, workshops, presentations, critiques, assignments and examinations.
• Classes are held on weekends (Saturday & Sunday).

VENUE
Classes are held at the MAP training Centre.
For corporate clients (in-house course), the class venue would be of your choice.

COURSE MODULES

Module 1
Road Transport Act and Rules

• Road Transport Act 1987 (Act 333)
     — Rules and Regulations
     — Vehicles Construction and Use Regulations
     — Weight Regulations
     — Anti Flash Regulations
     — Type of licenses
  
• Driver Documentations & Its Application
  • Highway Code Evaluation
     — Transport Operations Vehicles Licensing Board
  
• Vehicle Licensing Board Act 1987 (334)
     — Definition of Vehicle
     — Types of Commercial Vehicle Permit
  
• KEJARA System (Demerit Points System) for drivers
• Introduction to KEJARA System
• Types of traffic offences & points

Module 2
Transport Office Management and Administration

• Introduction to Transport Management Facilities
• Organisation and Components of Transport office
• Administration of Vehicle
• Control of Vehicle
     — Computerized Vehicle Scheduling, Routing and Costing
     — GPS System
• Transport Work Ticket / waybill
• Driver’s Documentation and Its Application
     — Log Book Maintenance
• Computer Applications-Management Information Systems

Module 3
Vehicle Maintenance and Workshop Management

• Vehicles Demographic-Principles of Auto-cycles
• Workshop Procedures
• Fault Finding and Road side Repair
• Servicing and Maintenance Schedule for Vehicles
• Daily-Weekly inspection-Check list
• Care for Vehicle Tools and Equipment
• Vehicle Prevention Maintenance
• PUSPAKOM Mandatory Vehicle Inspection
• Work Place Safety

Module 4
Economy of Transport

• Basic Costing and Pricing
• Transport Route Planning
• Transport Organization
     — Size and Economy of Scale
     — Economies of Location
• Intelligent Transport System
     — Integration and Mergers of Operation
     — Economy of Transport
• Demand, Supply, Appreciation and Depreciation
• Cash Flow Assessments

Module 5
Human Resource and People Management

• Human Resource Management in Transport
• Management Functions
     — Planning, Organising, Leading and Controlling
• Understanding Work and Work Group Behavior
• Managing People
     — Giving Orders and Instructions
     — Communication in Transport
     — Supervisory Skills
• Handling Employee Grievances
• Counseling, Motivating and Training Employees
• Maintaining Discipline
• Resolving Conflicts

Module 6
Traffic Accident Procedures

• Traffic Rules and regulations
• Road Safety
• Defensive driving
• Code of Ethics
• Manual of Operations
• Standard Operation Procedures
• Format of Report

Module 7
Productivity and Quality Management

• Customer Relationship
     — Pre Transaction Stage
     — Transaction Stage
     — Post Transaction Stage
• Man-hours Lost/Gained
• Down Time

Module 8
Examinations and Tests

COURSE FEE
RM 1,950.00
inclusive of course materials, relevant acts, lunch and refreshments

• HRDF CLAIMABLE

(1. Classes are held only on weekends. Candidates will be informed of the exam date at the start of the class)
(2. For more venue information, please click on the contact bar at the top of the page)